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Advance an event

Summary: Use the Advance event tile to confirm the event, set venue splits and credit card fees, choose inventory locations, and record venue Wi-Fi and contacts before doors open.

Before you begin

  • The event must already exist for this location. If the tile shows No events at this location, open the Live Events app from your Shopify admin, go to the Calendar page, and create an event for this location.
  • Venue splits and credit card fees defined here drive settlement, so set them before you settle.

Steps

  1. On the POS home screen, tap the Advance event tile (subtitle: Event details & venue splits).
  2. The modal opens on the event happening now (or the closest one). If more than one event is scheduled, tap Change event and choose from the list. The selected event's date, time, and timezone show at the top right.
  3. Under Inventory locations, tap Select and choose the road/trailer locations stock will be sold from for this event. If only one is available it is selected automatically. Selected locations appear as badges.
  4. Set Venue splits (%). Choose All products to apply one split percentage to everything, or By product type to set a split per product type plus an Other catch-all (each value must be 0–100). See Splits for what the percentage means.
  5. Set Credit card fees (%). Choose All cards for a single fee, or By card type to set a fee per card plus an Other value. See The service fee and card fees for how these are retained at settlement.
  6. Under Location, record the venue WiFi network name and password and add Contacts with the + button (name required; phone and email optional).
  7. Tap Save. A confirmation toast appears. If anything is invalid (for example a split out of range or a contact with a bad email), the first error is shown and nothing is saved. Use Clear to discard unsaved changes; an unsaved changes banner reminds you when edits are pending.