Apply the service fee

Summary: The service fee is added to every Shopify POS cart automatically by the Live Events Platform fee tile — there's nothing to tap.

Before you begin

• The Platform fee tile (subtitle: Auto-added to every cart) must be installed on the POS home screen.
• For what the fee is and how it's reconciled, see the hub article: The service fee.

How it works

1. As soon as a cart has at least one item, Live Events adds a non-taxable Service Fee line automatically.
2. The fee is added once per cart — it won't duplicate if you keep adding items, and it's cleared along with the cart when the cart is emptied.
3. You don't open the tile to apply the fee; it works in the background. Complete checkout as normal.

Notes

• Because the fee is added automatically, staff don't need to remember it on each sale.
• The fee line appears in the cart total at checkout and is reconciled at settlement — see The service fee.