Warehouse Operations Specialist

Warehouse Operations Specialist Job Overview

ONELIVE is currently seeking an experienced Warehouse Operations Specialist. This person, under guidance of our COO, will be responsible for assisting with a variety of tasks related to our warehouse operations, technologies, and client projects.

This position is onsite - applicants must reside in the Austin area and be willing to commute to ONELIVE’s office/warehouse on weekdays.

Responsibilities

• Inventory Management:
  • Monitor inventory levels and stock to identify potential shortages.
  • Monitor cycle counts and physical inventory audits to maintain accurate stock records.
  • Update WMS with needed expected receipt orders, confirm received and shipped items when needed.
  • Investigate and resolve inventory discrepancies working with the team to correct processes to ensure accuracies.
• Order Processing:
  • Review and process customer orders, ensuring accurate picking and packing instructions.
  • Coordinate with warehouse staff to prioritize and expedite orders as needed.
  • Generate shipping labels and documentation for outgoing shipments.
• Shipping and Receiving:
  • Verify incoming shipments against receipt/purchase orders, checking for damages or discrepancies.
  • Coordinate with the receiving manager on the receiving process, including unloading and proper movement of goods.
  • Coordinate with the team on outbound shipping processes, including loading and coordinating carrier pickups.
• Data Entry and Reporting:
  • Enter data into warehouse management systems (WMS) regarding inventory movements, shipments, and order details.
  • Generate reports on key warehouse metrics like inventory levels, shipping performance, carrier performance, order fulfillment times, and staff performance.
• Operational Support:
  • Assist with warehouse layout optimization and space management.
  • Identify and communicate operational issues to warehouse management.
  • Provide training and support to warehouse staff on new procedures, equipment and systems.
• Compliance and Quality Control:
  • Ensure adherence to company policies and industry regulations regarding warehouse operations and safety standards.
  • Conduct quality checks on products before shipment to maintain quality standards.
• WMS System Integrations:
  • Connecting eCommerce stores to the WMS integrating systems through an API, setting up a seamless exchange of data pertaining to order details, inventory levels, and shipping information.
  • Label Management Systems management - ensuring proper rate shopping and client based rules are automated.

Requirements

• Proven warehouse operations support experience Track record of problem solving.
• Strong technical skills with warehouse management systems, and eCommerce platforms.
• Excellent verbal and written communications skills.
• Strong listening and training skills Ability to multi-task, prioritize, and manage time effectively.
• Proficiency with administrative and office tools:
  • Gmail/Google Meet/Google Calendar
  • MS Excel/Google Sheets
  • Printers & Scanners

Benefits & Perks

• Health: Medical, Dental, Vision, Life Insurance, Pet Insurance benefits for you and your family including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options.
• Retirement: 401(k) program with strong company match.
• Workplace: Work onsite at warehouse. Equipment provided.
• Time Off: 15 days paid time off per year and paid holidays.
• Other: Occasional access to concert tickets, quarterly and EOY bonus opportunities.

Physical Requirements: Requires prolonged sitting at a desk, working on a computer, working in a warehouse environment with high and low temperatures, occasional lifting up to 40 pounds.

ONELIVE values a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees.