Accessibility Statement

This is an accessibility statement from ONELIVE, LLC. It applies to the ONELIVE corporate website at https://www.onelive.com (the "Site"). Client stores and other products that ONELIVE hosts or supports may follow their own accessibility practices and are governed by the terms applicable to those stores or products.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They define three levels of conformance: Level A, Level AA, and Level AAA.

ONELIVE deploys various measures in an effort to conform to WCAG 2.1 Level AA as a minimum standard for the Site. We treat WCAG 2.1 Level AA as our baseline target in congruence with international standards and work on an ongoing basis to meet or exceed it as our content and features evolve.

Measures to Support Accessibility

ONELIVE takes the following measures to support accessibility on the Site:

  • Incorporating accessibility best practices into the design and development of the Site;
  • Conducting periodic accessibility reviews and engaging third-party accessibility audits;
  • Treating accessibility as an ongoing effort as content and features change over time.

Technical Specifications

Accessibility of the Site relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: HTML, CSS, JavaScript, and WAI-ARIA. These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our efforts to ensure the accessibility of the Site, some content may not yet be fully accessible. Accessibility is subject to ongoing improvement, and content or features provided by third parties, or changes made outside ONELIVE's control, may affect accessibility. If you encounter a barrier, please contact us using the details below, and we will work with you to provide the information or complete the transaction in a method that is accessible to you and consistent with applicable law.

Feedback

Feedback We welcome your feedback on the accessibility of the Site. Please let us know if you encounter accessibility barriers by contacting us using any of the methods below:

Email: support@onelive.com
Contact Page Form: https://www.onelive.com/contact

We aim to respond to accessibility feedback within five (5) business days.